Certificate Course in Healthcare Quality Management (CCHQM)

Candidate must have Bachelor's Degree or either done Graduation in any stream from a recognised institute or university.

Course Director: Dr. Arati Verma , Senior Vice President, Medical Quality at Max Healthcare

Online Certificate Course in Healthcare Quality Management has been developed with an aim to provide advanced insights in the subject of quality and safety, build leadership skills including problem solving and critical thinking, and position the students in leading roles in the hospital quality management team. Our programmes for safety and quality go beyond theory. They equip the students to identify and comprehend a problem, create a solution and implement it in an effective manner. Students will be familiarised with diverse multi-disciplinary teams and will understand the role of leadership and clinical governance. They will also be exposed to the workings of each department of a running hospital, the quality checks the department goes through and the required quality certificates and accreditations the department needs, making them industry ready.

Course Content:

1. Overview of Healthcare Delivery Systems & Quality
2. Hospital Departments Overview
3. Patient safety
4. Infection Control in hospitals
5. Document, Policy, Procedures, SoPs& Manuals
6. Internal Audits
7. Committees in the Hospital
8. Quality Improvement Tools
9. NABH Standards
10. Clinical Indicators
11. Leadership Skills
12. And much more